Table of contents
1. General
This Privacy Policy describes the rules of APPLICATION MOBILE FIND INC. (hereinafter "FIND" or "we") regarding the collection, use, storage, disclosure and protection of your personal information (the "Privacy Policy").
This Privacy Policy applies to the FIND platform and all related tools that incorporate this Policy by reference (the "services"), regardless of how you access these services, including access via mobile devices. The data controller is FIND.
1.1 Scope and consent
By using FIND and related services, you expressly consent to the collection, use, disclosure and retention of your personal information by FIND, in accordance with this Privacy Policy, our Cookie Policy and our Terms of Use. You may withdraw your consent at any time. However, in the event of withdrawal, we may not be able to offer you certain services.
To avoid this, you may refuse the collection of certain information while still consenting to the collection of information essential to our operations. At any time you may change your consent, but be aware that a full withdrawal could modify the service offering available to you.
FIND may modify this Privacy Policy from time to time. We encourage you to consult it regularly. Major changes to our Privacy Policy will be announced on our website. The amended Privacy Policy will take effect immediately after its first publication on our website. This Privacy Policy is effective as of November 6, 2023.
1.2 Minimum necessary
Within the framework of this Privacy Policy and our management of your personal information, we commit to collecting only the information absolutely necessary for the services we offer you. No superfluous information will be collected and we will request your consent for any new use of your information.
Furthermore, each collection will be oriented around a specific objective. Once this objective is achieved, your information will be retained for the time required to meet our legal obligations before being destroyed in accordance with our data retention schedule.
1.3 How do we collect your information?
We use various means to collect information about you, including:
- •From you: This includes all information you transmit directly to us, of your own free will, regardless of the communication method you choose, including when you contact us by email, browse our site, subscribe to our services or make payments on our site.
- •Using IT tools: We may collect information using various statistical software, including through cookies, your computer's browsing information, or statistical tools embedded on our site or application to improve its functionality.
- •From third parties: This includes information we collect from third parties, such as persons authorized to act on your behalf, companies, organizations or partners with whom we do business in connection with our service delivery to you.
2. Personal information we collect
If you decide to provide us with your personal information, you agree that this information will be transmitted and stored on our servers. Without this consent, we would not be able to provide you with our services. We collect the following personal information:
- •Information we collect automatically: When you consult our application, we automatically collect data transmitted by your computer or mobile device, including: device identifier, device type, location data, connection information, page view statistics, IP address, as well as information collected by our cookies and similar tools.
- •Information you provide to us: We collect and store all information you enter on our application, including: your full name, email address, social media links, profile address and photo, additional information from third parties, and information concerning your location.
- •Information from other sources: We may receive or collect other information about you from third parties and add it to your account information, including demographic data, browsing data and additional contact information.
3. Use of your personal information
You agree that we may use your personal information for the following purposes:
- •To give you access to our services and customer support;
- •To prevent, detect and investigate potentially prohibited or illegal activities, fraud and intrusions;
- •To personalize, evaluate and improve our services, content and advertising;
- •To contact you by email, push notification, text message or telephone for targeted marketing activities and promotional offers;
- •To provide you with other services you have requested;
- •To manage contests and promotions.
3.1 Information sharing with social media sites
We may offer connection services that allow you to access our website using your third-party network credentials. If you wish to connect a third-party account to your FIND account and consent to our access to information on these third-party accounts, you agree that we may collect, use and store such information in accordance with this Privacy Policy.
3.2 Transfer of your personal information to third parties
In the course of our activities, we may disclose your personal information to third parties in accordance with this Privacy Policy, including to service providers, government institutions in accordance with legal obligations, and third parties you have authorized. We will not disclose your personal information to third parties for commercial purposes without your express authorization.
3.3 Information you share on FIND
Our application connects various users facilitating diverse exchanges. In the context of these exchanges between users, we are not responsible for the personal information you voluntarily share. You are solely responsible for the personal information you disclose on our application.
4. Disclosure and transfer to other territories
4.1 Disclosure in the context of legal proceedings
In accordance with our legal obligations, we may be required to disclose your information to third parties when required by law, including to comply with court orders, legal and regulatory obligations, or requests from regulatory bodies.
4.2 Transfer to other territories
In the course of our activities, we may transfer the personal information we collect about you to recipients located in territories other than those in which the information was originally collected. These territories may not have the same data protection laws. When we transfer your personal information, we protect it in the manner described in this Privacy Policy.
5. Commercial purposes
You agree that we may use the information we have collected to send you offers, whether personalized or not, or to communicate with you about products or services offered by FIND.
We do not sell or rent your personal information to third parties for commercial purposes without your express authorization. If you no longer wish to receive commercial communications from us, you may update your preferences in your FIND account or click the unsubscribe link in the commercial communication you received.
6. Cookies
6.1 Use of web tools
We use certain technologies and tracking tools on our websites and applications to personalize your experience, including cookies, pixels, beacons and other technologies.
6.2 Essential web tools
We use essential web tools to provide you with certain features, ensure the security of your online browsing, and detect and prevent fraud. You cannot refuse the use of essential web tools, but you can disable your browser's ability to accept them.
6.3 Non-essential web tools
We use non-essential web tools to improve your experience through personalized content, such as remembering your language and similar settings, and presenting you with offers that may interest you.
7. Rights regarding your personal information
7.1 Access to your information
You may access your personal information by logging into your FIND account. You may also contact customer service to obtain a copy of the information we hold about you.
7.2 Rectification of your information
If your information is inaccurate, incomplete or not relevant to the purposes for which we process it, you may ask us to correct it by contacting customer service.
7.3 Modification of your information
You may modify your information by logging into your FIND account. We cannot modify your personal information directly.
7.4 Right to erasure and deletion
You may exercise a right to erasure. In this case, we will delete all information we hold about you, except for information required to meet our legal obligations. For any request, please contact our customer service. You may also close your account at any time through the application.
7.5 Withdrawal of consent
You have the right to withdraw your consent to the processing of your personal information at any time by contacting us. Note that even if you withdraw your consent, we may continue to collect and use non-personal information concerning your activities on our application.
8. Protection and retention of your personal information
8.1 Protection of your personal information
We have implemented internal security policies and standards to protect your information, including firewalls, data encryption, and physical and administrative control of access to data and servers. We regularly review our security procedures and measures.
8.2 Anonymization of data
We commit to anonymizing your information and storing it individually, to prevent it from being used to trace you. We may modify information to protect your identity, by removing direct identifiers, grouping or anonymizing them.
8.3 Retention and destruction of your personal information
We only retain your information for as long as required for the purposes for which it was collected. We may retain your information after the end of your relationship with us to comply with a legal or regulatory obligation, respond to questions that may arise later, or ensure security. When we no longer need your information, we securely destroy, delete or erase it.
9. Other information
Abuse and unsolicited commercial communications
We do not tolerate any abuse of our application. You are not permitted to add a FIND user to your mailing list for commercial purposes without having obtained their explicit consent. It is prohibited to use our member communication tools to send spam or content that violates our terms of use in any way.
Third parties
This Privacy Policy applies only to the use and transfer of information you provide to us. FIND has no control over the privacy policies of third parties. We encourage you to review third-party privacy policies before disclosing your personal information to anyone.
10. Contact us
If you have any questions regarding this Privacy Policy or our processing of your personal information, please contact us at the following address:
contact@findapp.ca